It took two phone calls to AT&T tech support and still no resolution. But then I was transferred to RIMM. An hour later, I could tether. I love technology. There is so much more we can do today and it's exciting to think of what's ahead in the future. Now my phone not only makes calls, but also enables my laptop to surf the net. Tethering allows me to be connected on my laptop anywhere without any extra devices, just a cable and my phone.
The beauty in this is that it prepares me for a future transition.