I stepped out into the bitter cold after activating the hood latch. It had been well over a year since I last took a look at the numerous pipes, wires, containers, and so on. I looked for the familiar windshield wiper fluid icon. Just as I spotted it a voice behind me said, "Do you know where that stuff goes? Be careful not to spill it. Here let me help you." The man reached in and took over the task with the expertise and grace of someone who had done this many times before. He chatted as he carefully filled the windshield washer fluid. When finished he handed me an almost empty jug, smiled and then went on his way. Though the icy wind whipped at my face as I closed the hood, my heart was warmed by his gracious gesture. I do hope the next time he finds himself in need, someone steps in as he did for me.